“The open architecture is what we value most with Odoo. My development partner never says, “We can’t do that.” We have the ability to design, develop, and deploy a software system that exactly matches our intended companies’ operations.” –Scott Young, President of Frew Process Group

Overview

• Company: Frew Process Group, Gasco, A.B. Young (FGY Team)
• Industry: Industrial Equipment Supplier
• Location: Indiana, USA
• Structure: 3 companies, shared operations
• Apps: CRM, Sales, Accounting, Purchase, Inventory
  

---

The Challenge

The FGY Team operates three distinct companies with shared back-office functions, including accounting, warehouse, and technology.

However, their reliance on SAP Business One created significant constraints:

• Rigid system architecture limiting customization
• Poor alignment with multi-entity operations
• Difficulty integrating eCommerce, CRM, and fulfillment
• Limited ability to support competitive differentiation

As a result, the system restricted growth instead of enabling it.

---

The Solution

FGY transitioned to Odoo to build a unified, flexible platform across all three businesses.

Implementation highlights:

• Rapid migration completed within months
• Shared system architecture with company-specific workflows
• Integrated CRM, sales, inventory, purchasing, and accounting
• Support for advanced capabilities such as geo-spatial sales analysis
  

---

What Made It Work

• Open architecture: Enabled full customization aligned to business needs
• Multi-entity design: Supported three companies with shared infrastructure
• Collaborative implementation: Workshop-driven planning ensured alignment
• Extensibility: Allowed integration with external systems such as Magento
  

---

Results

• Improved operational alignment across three interconnected companies
• Accurate, centralized accounting with shared data visibility
• Enhanced sales insights through geo-spatial analysis
• Seamless integration between CRM, inventory, and fulfillment
• Faster system adaptability to evolving business needs

---

Impact

Initially driven by ERP limitations, the transition to Odoo enabled FGY to unify operations while preserving flexibility across each business.

Consequently, the organization now operates on a scalable platform that supports both shared services and company-specific workflows.

---

Key Takeaway

Odoo provided FGY with the flexibility and control that SAP could not, enabling a unified system across multiple companies while supporting customization, integration, and long-term growth.